Delivering excellence and knowing our clients are happy and better because they have worked with us makes us happy. Check out what people have shared.
Testimonials
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Laura brought fresh ideas to our business that helped build an innovation system that worked for us. Tackling something as ambiguous as innovation can be overwhelming. Laura broke it down for us to prioritize and focus on the most impactful pieces that leveraged our strengths and positioned us as leaders in our market. She exhibits patience, tenacity and creativity that will motivate your team. ~Heidi DeSautel, HR Manager – Industrial Oils & Lubricants, Cargill
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What you don’t know is really how spectacular the LEGO activity and your facilitation was…it was the right touch at the right time. The results reflect the program’s success, and the team was primed to engage the right sides of their brains. As I think about the value of model building, I wonder if the physical act enables certain parts of the brain to relax and allow the manifestation of creativity. If it was just a discussion and brainstorming session, I doubt the ideas would have been as stellar. ~Howie Milstein, President, Medistim USA, Inc.
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I was able to bring you in and turn an entire practice area over to you without any concerns. Your familiarity with our business practices, customer relationships skills and great writing skills made the transition seamless. When we needed to replace a team member on a key account, once again you were able to step in, establish rapport with the customer and continue to drive the project without any loss of momentum. The ultimate plan you created was on-target, comprehensive and innovative. ~Kevin C., BI
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One of the ways that you add value and make important contributions is your ability to think creatively and pull materials/ideas from a wealth of resources. We’ve worked on projects together. You always brought your “toolkit” of toys, etc. I remember once, before we started each meeting as a group, you had us select from a deck of cards and read the one we chose. That was very cool. In addition, the ideas you contributed were always very creative and relevant. Much of it was new to me so I learned a great deal. Because of this you brought the group to another level. You pushed us to see things from a different perspective and as a result our direction changed for the better and our final [deliverables] were very high quality. ~Tina W., Towers Watson
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“The time we spent together in working with LEGO® SERIOUS PLAY® was so invigorating. We loved it and it really gave us a better understanding of ourselves, how we operate together, and separately. It really helped us gain a better vision for our partnership and where we are headed. We wish there would have been more time for this and we didn’t want it to end! It was truly a blast and it was something we couldn’t have asked for better as it really helped give us a great picture of where we are and how we can be better as a team. There was so much value with LEGO® SERIOUS PLAY® and we highly recommend it to others.
Just wanted to extend a big thank you for “playing” with us on Saturday. Working with the LEGO bricks was a very eye-opening as well as entertaining activity, while also accomplishing the very serious and important work of helping teams — even teams of two — to work together more efficiently and enjoyably. And in our case, we know that the work we did with you on Saturday is going to make our partnership/collaboration — between two people who already enjoy, respect, admire, and complement each other — even stronger. We are extremely grateful to you for that!”
~Nikki Abramson & Betty Liedtke, The Power of Your Story
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We were working on a launch for a client. This particular client was extremely demanding with never-ending last minute changes. Prior to the on-site event, you took every change with stride working countless hours to make sure every detail was done to the client’s satisfaction. While on-site delivering this event for 1,300 participants, we were very understaffed. You pitched in and gave 150% to ensure a successful delivery. You kept all of us on track and never missed the smallest of details. I found your ability to multi-task and delegate under the conditions incredible. When we were faced with providing signage at the last minute, you were the first to pull it together in a fraction of the time it would have taken most. When we had computer issues that could have compromised the entire event, you were the first to pitch in and turn what could have been a horrible situation into a success…all of this while you were sick. I appreciate your demeanor, your positive attitude and your willingness to do whatever it took to get the job done to exceed our client’s expectations. The result of your efforts; we were told it was the best product launch training the client had ever had. Thank you, thank you, thank you!!! ~Dana Endres, BI
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Laura is a leader who has the organizational / project management skills to insure projects are completed professionally. More importantly Laura has the communication and business skills to get what needs to be done – done. ~Tom Kerr, BI
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You are an “active” listener. Anytime I tell you something that is going in my life you actively listen not just passively, meaning you ask questions versus just nodding your head. You have an amazing memory for details (probably because you an active listener). ~Shawn K., Target
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We needed to organize several deliverables for our client. Several, as in hundreds of resources. You took the time to organize all the deliverables for both the strategy group and learning group. I really appreciated this, and it kept us on track and organized for the on-site delivery. ~Todd Erickson, BI
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Laura has done an outstanding job of providing focus and direction for not only the delivery and design of programs, but also for the team as a whole. Her competence, dedication and energy add tremendous value to the internal team and to the sales team. Organizing and leading the Q3 team meeting is a perfect example. ~Mark Lashly, Regional Sales Manager – St. Louis, BI
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Laura was always thinking steps ahead on how one decision would impact another and that gave our client a sense of confidence in BI’s abilities. ~Former Account Executive, BI
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Laura does a terrific job of planning and follow-up, she can do this because she is a self starter who is bright and very organized. Thanks Laura for providing the leadership that will support us as we achieve great success! ~Tom Kerr, fromer Regional Sales Manager – Dallas, BI
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Laura was a strong driver in the process to get a key RFP response crafted and off to [the client]. Laura always provides solid, focused and very professional leadership and support to the internal team and this was no exception. It is always a delight to work with Laura. She is the consummate professional. Thanks for your leadership, Laura! ~Mark Lashly, BI
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You’re terrific! Thank you for your talent and time as a co-facilitator for the Quality Guide training this week. Your actions are especially noteworthy since you only had a few days notice prior to the session… thanks again for great teamwork! ~Carol Oys, former Quality Officer, BI
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